What information we collect and for what purpose
We keep the amount of personal information we collect to an absolute minimum and only collect it if strictly necessary or with your consent. You are not obliged to provide your personal information, but this may lead to us not being able to provide you with our services.
We will not process or store your personal information for any longer than is necessary for the purposes which we collected or processed this information, unless a longer storage period is required by any applicable law or regulation. We process the following information:
If you use one of the email forms to report a technical problem we will collect non-personally identifiable computer information, such as: the type of browser you are using (e.g. Firefox, Internet Explorer, Google Chrome), the type of operating system you are using (e.g. Windows, Mac OS), the screen or window resolution of your monitor and device type (e.g. PC, iPhone, iPad). We collect this information since it helps us greatly find the problem and it has little or no impact on your privacy.
User Generated Content
User generated content (“user content”) is information provided by our users with an intent to be used on our website (e.g. a user review or post on our boards). You, as our user, are responsible for all user content that you submit, post, or otherwise make available to or through our website. We don’t claim ownership of user content, but by submitting, posting or otherwise making available to or through our website, you automatically grant us the right to use your user content in any way we desire. This includes the non-exclusive, perpetual, transferable, irrevocable right, with the right of sublicensing and without any royalty or compensation in return, to use, reproduce, adjust, translate, distribute, publish, create derivate works, to disclose and duplicate the content in all now known media and future media. You agree that we can decide if and how your user content is credited and you also agree the user content provided may be indexed by search engines such as Google. You also grant us, and any third party appointed by us, the right to take (legal) actions as it deems necessary for the protection of the (copy)rights of your user content, including, but not by way of limitation, to take (legal) action in the name and on behalf of you.
About children under the age of 16
Our website is not intended for children under the age of 16. We don’t knowingly collect personal information from visitors in this age group. If we learn that we have collected personal information from a child under the age of 16, we will delete that information as quickly as possible. If you believe that we might have any information from a child under age 16, please contact us by sending an email to email@example.com.
Cookies (and tracking scripts or pixels)
Cookies are text files stored in your computer for authenticating, session tracking (state maintenance) and maintaining specific information about the use and users of our website (such as site preferences). Cookie files may also be placed in your computer by our trusted third party companies.
Tracking scripts or pixels consist of a small string of software code that can be used for many purposes, including: site traffic reporting, unique visitor counts, advertising auditing and personalization.
We have grouped the cookies we use into three categories; functional cookies, analytical cookies and advertising cookies. Functional cookies are mandatory, but analytical and advertising cookies can be turned off on our cookie settings page. Below you will find a complete list of cookies for each category.
Disclosure and/or transfer of data
We keep your personal information confidential and we generally do not disclose it, unless we have your permission hereto, or this is necessary for the performance of a contract, to comply with a legal obligation or for the purposes of our legitimate interests. We may for instance disclose or transfer some of your personal information in the following situations:
Where applicable, we have concluded agreements with our third-party providers to protect your personal data.
We take strict security measures to protect personal information from loss, misuse, unauthorized access, disclosure, alteration or destruction. These measures include limiting the number of people who have physical access to our database servers as well as electronic security systems, data encryption and password protections, which guard against unauthorized access.
Control over your data
You are entitled to object to us processing your personal data. You may also access your information, ask us for an overview of your information or ask for a copy. You may also request us to correct or delete certain data, restrict processing of your data, or ask us to transfer some of this information to you or other organizations. In some cases you may object to the processing of your data and, where we have asked for your consent to process personal data, you can withdraw this consent at any time. If the processing is solely based on your consent, we will not process your personal information any longer. Where we process your data for our legitimate interests, you can contact us if you want more information about these.
There are some exceptions to these rights. For example, it will not be possible for us to delete your data if we are required by law to keep it or if we hold it in connection with a contract with you. Similarly, access to your data may be refused if making the information available would reveal personal information about another person or if we are legally prevented from disclosing such information. We will always inform you if we will not comply with your request for any reason whatsoever.
If you wish to exercise any of these rights, please contact us using the details below.
We will provide you with information on action taken on your request within one month after receiving this request. Depending on the complexity and number of requests we may extend this period by two further months, in which case we will also inform you.